Shipping + Returns

Shipping / Livraison

We are pleased to offer you the convenience of remote shopping. Whether you prefer to contact us via phone, Facetime, messaging, or email, we can arrange for the delivery of items to your home anywhere in Canada. All orders will be assigned a tracking number and shipped through our national carrier, Canada Post. The shipping cost will be determined at the time of checkout and will depend on factors such as weight, volume, and destination. Upon receiving your order, we will process it within 2-4 business days. Please note that orders will not be shipped or processed on weekends and public holidays. Please bear in mind that delivery times may be subject to changes due to the impact of COVID-19.

Please ensure that you thoroughly verify the address provided to us. We cannot be held accountable for any package loss caused by an inaccurate address. Kindly verify the address information before submitting.

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We are delighted to offer you the convenience of remote shopping. Whether it's by phone, FaceTime, message, or email, we can ship items to your Canada home. All orders come with a tracking number and are shipped by our national carrier, Canada Post. Shipping costs are calculated at the time of purchase and vary based on weight, volume, and location. Once we receive your order, it will be processed within 2 to 4 business days. Please note that orders will not be shipped or processed on weekends and holidays. Please keep in mind that due to COVID-19, delivery times may vary.

Please ensure to double-check the provided address. We cannot be held accountable for any loss of shipment due to an incorrect address. Please ensure to double-check the provided address. We cannot be held accountable for any loss of shipment due to an incorrect address.

Returns / Retours

We are a small business that truly values and supports our products. Our utmost priority is to ensure your satisfaction with the items you have purchased. In the rare event that you are not pleased, please reach out to us. hereFeel free to contact us by email at or shoot us an email at [email protected]We are more than willing to have a conversation regarding the matter and endeavor to rectify it to the best of our abilities.

Kindly be informed that we cannot assume responsibility for the costs associated with returning the item. Additionally, the original shipping fees are non-refundable. It is important to note that we cannot be held liable for any expenses incurred in the process of returning the product.

To guarantee the receipt of your parcel, it is highly recommended that you opt for return shipping with tracking and/or insurance. SHORT'S cannot be held liable for any lost packages during the transportation process.

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As a small business that strongly believes in its products, it is of utmost importance to us that you are satisfied with the items you have purchased. However, if you are not satisfied, please feel free to reach out to us. iciSubmit your email to usu or submit your email to us via email. [email protected]We would be delighted to discuss the issue with you and do our utmost to resolve it.

Please note that we are not responsible for return fees. The original shipping fees are also non-refundable. Please take note that we cannot assume responsibility for any return charges. Additionally, the initial shipping charges are not eligible for reimbursement.

To ensure the delivery of your package, we strongly advise you to opt for a return shipment with tracking and/or insurance. SHORT'S is not responsible for lost packages during transport. For guaranteed delivery of your package, we highly recommend selecting a return shipment with tracking and/or insurance. SHORT'S will not be held liable for any lost packages during transit.

In-Store/Curb Side Pick-Up / Cueillette en boutique

Local orders are certainly available for pick-up in-store! Local orders can be collected at our physical location!

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Local orders can certainly be picked up in-store!

Special Orders / Special Commands

If you require large quantities or have specific requests, please reach out to us for assistance. hereFeel free to contact us by email at or shoot us an email at [email protected]Special orders cannot be returned or exchanged. All sales are final for special orders.

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For large quantities or special orders, please contact us. iciSend us an email at [email protected] [email protected]<ul> <li>Special orders are final sales.</li> <li>Special orders are considered as final sales.</li> </ul>